How to build a profitable customer-centric business

Fellow consultant Diogène Ntirandekura and I had a nice chat about our consulting businesses and my view on customer-centricity. In this episode of Consulting Lifestyle, we mainly talked about how I switched from the corporate world to becoming an independent consultant. Other topics include:

👉🏻 My vision on customer-centricity
👉🏻 My upcoming book “Journey to Centricity”
👉🏻 What does a consulting lifestyle mean to me?

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